How to explain a problem to the support?

Modified on Tue, 04 Dec 2018 at 03:54 PM

If you have been able to determine the cause of the problem and are coming from Fasterize optimizations , please do not forget to fill out the following information and send an email to support@fasterize.com .


informationExample
URLshttp://www.exemple.com/nos-comptoirs
description of the problemThe page / nos-comptoirs shows an error on Google Maps
Reproduction scenarioClick "View Stores" in the right section.
Screenshot with Fasterize 
Screenshot without Fasterize 
Visible error in the browser JS console 
Screenshot of debug information of the Fasterize extension 
browser and OSInternet Explorer 11 on Windows 7  or  any type of browser


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